Customer service

Terminal Issues

Orbis Payment Services Phone Number: (415)883-8699
24-hour help desk Phone Number: (800)647-3722
Information to have ready for when a customer service representative answers:

PCI Compliance greatly reduces the risk of payment card compromise, but what if security gaps are overlooked? These vulnerabilities can lead to a data breach, often resulting in customer loss, brand damage, and an average of $50,000 in fees and penalties. To help further protect you and your customers from the results of a data breach, Orbis Payment Solutions is now offering our merchants SecurityMetrics Assurance, which includes:

If you have any questions about PCI compliance or SecurityMetrics Assurance, please contact SecurityMetrics at 801.705.5700 or email